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Whatfix

Enterprise Account Manager - North America

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  • Posted 13 months ago
  • Be among the first 10 applicants
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Job Description

About the role:

  • The Manager / Senior Account Manager position is a quota-carrying position. As a key team member, you will lead our expansion efforts in a named set of existing accounts in North America.

  • This will include cold prospecting to new buyers and new groups in existing accounts, creating opportunities within existing accounts, and driving these opportunities to closure

  • Your experience identifying business problems and working cross-functionally to provide solutions, as well as building relationships with important decision-makers within the current accounts will be crucial to your success

  • You will have experience participating in Value Engineering and Centers of Excellence exercises with enterprise Whatfix customers.

  • The success of this role means working closely with our customers and generating new opportunities in our existing enterprise accounts in North America.

Responsibilities:

  • Prospect within named existing accounts to generate pipeline, create opportunities, and close deals

  • Consistently deliver license and recurring service revenue targets in your assigned portfolio

  • Build a trusted advisor relationship with your customers, including building relationships with the key contacts and customer executive team

  • Drive high engagement and demonstrate value realization & ROI of Whatfix through Executive Business Reviews and other channels

  • Collaborate effectively with sales engineering, business development, marketing, and product teams to build a pipeline

  • Proactively identify and resolve account success blockers that may arise

Qualifications:

  • 3+ years of SaaS Enterprise Sales and /or Account Management experience with large US based companies (more than 1000 employees) with a proven ability to hunt for new opportunities

  • Experience selling to buyers from CRM, HR, Learning, and Development, Procurement, and/or IT for Software Applications managing complex sales cycles, and opening doors

  • Value-based solution selling ability and understanding of ROI and cost/benefit analysis

  • Consistent track record of over-achievement, exceeding quota, and high performance

  • Strong executive presence and ability to develop executive-level (CxO) relationships and lead strategic initiatives with customer

  • Excellent communication, negotiations, and strategic thinking skills

  • Able to work independently and remotely from other members of your team

  • Ability to travel internationally as needed.

You would be an excellent fit for our team if:

  • You are a self-motivated, high-performer who can work with minimal oversight to get the job done

  • You're comfortable selling at a start-up company that is emerging in the market and you are excited about putting your mark on something early

  • You love being a part of a small, dynamic, and agile organization that encourages you to learn and grow

  • You are passionate about using your experience and expertise to inspire the team.

What you will get to do:

  • The opportunity to script your success and growth path in a fast-growth Series C startup

  • Work with Sales and Product Marketing to develop new and leverage existing content

  • Work with some of the best talents from Silicon Valley and India

  • Deep knowledge of selling a SAAS B2B Product in a category-defining company.

  • Exposure to C-Suite professionals from some of the top SAAS companies in the industry.

  • Full-Stack learning of Sales tools.

Perks & Benefits (India)

  • Uncapped Incentives and Bonus plans (GTM teams)
  • Best-in-class medical Insurance coverage.
  • Education Sponsorship
  • Free Lunch & Dinner Buffet
  • Doorstep Cab Drop Facility (10 PM onwards)
  • Internal Job Transfer & global mobility programs
  • Scope to represent Whatfix at global events (especially GTM teams)
  • Travel to meet our global customers & prospects in person (especially those in GTM teams

More Info

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About Company

Whatfix is a SaaS based platform which provides in-app guidance and performance support for web applications and software products. Whatfix helps companies to create interactive walkthroughs that appear within web applications. Whatfix has offices in San Jose, California and Bengaluru, India.

Job ID: 104717031