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IT Support Engineer

1-3 Years
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  • Posted a month ago
  • Over 500 applicants
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Job Description

Key Responsibilities:

  • Provide first and second-level support for all IT-related issues, including hardware, software, network, and peripheral devices
  • Install, configure, and maintain operating systems, software applications, and hardware components
  • Troubleshoot system errors, software malfunctions, and network issues
  • Assist in setting up new hardware and performing system upgrades
  • Maintain and update user accounts, permissions, and access rights via Active Directory or similar tools
  • Ensure the functionality of local and remote access systems
  • Provide remote desktop support to users for troubleshooting and resolution
  • Monitor and resolve network connectivity and infrastructure issues
  • Document all incidents, solutions, and processes for future reference
  • Maintain a detailed log of technical issues, solutions, and follow-up actions
  • Collaborate with other IT teams for complex troubleshooting and system improvements
  • Provide training and technical guidance to end-users
  • Ensure compliance with security and data protection policies

More Info

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Industry:
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Open to candidates from:
Indian

About Company

At GHRS Training LLP, we are dedicated to empowering individuals with the skills that matter in today’s dynamic job market. As the training arm of Genesis HRS, we bring our deep industry knowledge and recruitment expertise to design practical, market-driven training programs. We specialize in preparing freshers and early-career professionals for successful careers through hands-on learning in recruitment, HR operations, and other high-demand domains. Our vision is to evolve into a multi-skill training hub, offering specialized programs tailored to current and emerging industry needs.

Job ID: 121110593

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