Job Overview
We are seeking an experienced E-commerce Manager to lead and scale online sales operations across digital commerce platforms. The role is responsible for driving revenue growth, optimizing the customer journey, managing marketplace and website performance, and coordinating cross-functional teams to deliver strong commercial outcomes.
Key Responsibilities
- Own and manage end-to-end e-commerce operations across websites and marketplaces.
- Drive online revenue growth through merchandising, promotions, and pricing strategies.
- Manage product listings, catalog accuracy, and content optimization.
- Oversee performance across marketplaces such as Amazon, Flipkart, and other platforms.
- Optimize website conversion rates, user experience, and checkout flows.
- Plan and execute digital campaigns in collaboration with marketing teams.
- Analyze sales, traffic, and conversion metrics to identify growth opportunities.
- Manage inventory planning, order fulfillment coordination, and returns processes.
- Collaborate with technology, logistics, and customer support teams.
- Prepare regular performance reports and business insights for stakeholders.
Required Skills & Qualifications
- Bachelor's degree in Business, Marketing, or a related field.
- 4+ years of experience in e-commerce or digital commerce management.
- Strong understanding of online merchandising, promotions, and pricing strategies.
- Experience managing e-commerce platforms such as Shopify, Magento, or WooCommerce.
- Hands-on experience with online marketplaces and seller dashboards.
- Data-driven mindset with strong analytical and reporting skills.
- Knowledge of digital marketing, SEO, and performance marketing fundamentals.
- Strong stakeholder management and execution capabilities.
Tools & Technologies (Preferred)
- E-commerce Platforms: Shopify, Magento, WooCommerce
- Marketplaces: Amazon Seller Central, Flipkart Seller Hub
- Analytics: Google Analytics, Excel, Power BI
- Marketing Tools: Google Ads, Meta Ads, SEO tools
- OMS & Inventory Systems: ERP, WMS (nice to have)
Certifications (Nice to Have)
- E-commerce or Digital Marketing certifications
- Google Analytics Certification
- Marketplace platform certifications
What We Offer
- Competitive compensation and performance incentives
- Ownership of revenue-driving e-commerce initiatives
- Opportunity to work in fast-growing digital commerce environments
- Clear career growth and leadership opportunities
