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Desktop Support Engineer

1-3 Years
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  • Posted a month ago
  • Over 300 applicants
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Job Description

Key Responsibilities:

  • Manage and configure Windows servers, operating systems, and user workstations
  • Oversee and maintain network connectivity including routers, switches, firewalls, and Wi-Fi devices
  • Troubleshoot and resolve network performance and connectivity issues
  • Install, configure, and maintain networked printers and other peripheral devices
  • Ensure all printers are properly integrated and accessible across the network
  • Install, configure, and regularly update antivirus software across systems
  • Provide timely and effective technical support to end-users for hardware, software, and network issues
  • Document all technical support requests, resolutions, and system configurations
  • Maintain professionalism and ensure positive user experience during support interactions

Mandatory Requirements:

  • 13 years of experience in IT support (networking, Windows systems, Office, printers, Wi-Fi, antivirus)
  • Completion of any 6-month IT course (e.g., hardware, networking, or systems)
  • Must have own conveyance for site or user visits
  • Ability to meet deadlines and provide excellent customer service under pressure
  • Capable of working independently and following instructions to complete tasks

More Info

Job Type:
Industry:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

At OnActive, we are dedicated to empowering businesses to achieve operational excellence. We are a leading business solutions provider, offering a comprehensive suite of services designed to streamline processes, enhance communication, and drive growth. Our expertise spans critical business functions, ensuring that our clients in India and beyond receive tailored solutions that deliver measurable results. Services: 1. EPBX in Healthcare: Providing advanced EPBX and cloud telephony solutions specifically designed for the healthcare sector. Our systems enhance patient communication, streamline appointment scheduling, and ensure seamless connectivity for hospitals, clinics, and diagnostic centers. 2. TeleCRM: We enable businesses to manage leads effectively, automate calling processes, and gain valuable insights through comprehensive analytics and reporting, ultimately driving sales productivity. 3. Product Development - Our expert team develops HRMS - from recruitment and onboarding to payroll management and performance tracking, our HRMS solutions are designed to improve efficiency and employee engagement. 4. Recruitments and Consultants: ur dedicated recruitment and consulting services connect you with top-tier professionals across various industries. We offer end-to-end talent acquisition, manpower solutions, and strategic HR consulting to build high-performing teams. 5. Digital Marketing: Amplify your online presence and generate qualified leads with our data-driven digital marketing strategies. We offer a full spectrum of services, including Search Engine Optimization (SEO), Social Media Marketing (SMM), Pay-Per-Click (PPC) advertising, and content marketing, to help you achieve your business objectives. Why Choose OnActive 1. Integrated Solutions 2. Industry Expertise 3. Client-Centric Approach

Job ID: 122344149

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