Lotus Notes, Antivirus Security software, LAN switches, SAP client, CrowdStrike, Active Directory, Network concepts, Ms Outlook

Team Handling, Ticket Resolution, SLA Monitoring, Active Directory

Servicenow, BMC Remedy, Microsoft Office 365, Outlook, Desktop Troubleshooting, Vpn, Windows 10, audio-video conferencing, Active Directory, Jira Service Management, meeting room technologies, ManageEngine, Teams, end-user support

Desktop Support, Dns, Dhcp, It Support, Active Directory

Os Installation, Desktop Support, Desktop Troubleshooting, Windows Installation