desktop Support Engineer

Diensten Tech Limited

Jammu

2-4 Years

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Posted 12 hours ago
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Job Description

Description

We are seeking a highly skilled Desktop Support Engineer to join our team. The ideal candidate will have 2-4 years of experience in a similar role and possess a strong technical background in desktop support. In this role, you will be responsible for providing technical support to end-users, troubleshooting and resolving hardware and software issues, and maintaining the company's desktop infrastructure.

Responsibilities

Providing technical support to end-users via phone, email, and in-person
Troubleshooting and resolving hardware and software issues
Installing, configuring, and maintaining desktop hardware and software
Maintaining inventory of desktop equipment
Performing routine maintenance and upgrades on desktop equipment
Collaborating with other IT team members to resolve complex issues
Documenting support tickets and resolutions

Skills and Qualifications

2-4 years of experience in desktop support
Strong technical background in desktop support
Excellent problem-solving and troubleshooting skills
Experience with Windows and Mac operating systems
Experience with Microsoft Office Suite and other desktop applications
Familiarity with Active Directory and Group Policy
Experience with remote desktop tools
Excellent communication and customer service skills
Bachelor's degree in Computer Science, Information Technology or a related field

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Diensten Tech Limited

Diensten Tech Ltd (DTL) is a leading IT service organization dedicated to providing high-quality solutions in Professional Services, Corporate Training, Digital Content Solutions, and Managed Services. We specialize in helping businesses accelerate their digital transformation, leveraging a team of highly skilled software engineers and flexible engagement models to deliver innovative and tailored solutions.
Our Corporate Training division focuses on building skills in emerging technologies at scale, helping companies create smarter, growth-oriented workforces. Additionally, our Digital Content Solutions offer cutting-edge, scalable learning experiences, including gamification and custom eLearning development, designed to meet our clients' most critical learning needs.
With Managed Services, DTL takes over daily operations of specialized applications, allowing businesses to enhance end-user capabilities, free internal IT resources for strategic initiatives, and focus on core competencies. Through a commitment to seamless execution and long-term relationships, we deliver lasting value to our clients.

Job ID: 105256787

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