Deputy Centre Manager - SKY

Max Financial Services

Chennai, India

3-6 Years

This job is no longer accepting applications

Posted a month ago

Job Description

Job Description

Job Code:

Position

Deputy Centre Manager - SKY

Reporting To

Department

Axis

Function

Axis - Virtual & Nudge

Location

Band

We Stand for:

Caring	An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them.
Collaboration	A value which is all about being boundary-less in approach by going beyond one's direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships.
Customer Obession	It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight.
Growth Mindset	A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture.

Job Summary:

Key Responsibilities/ Key Deliverables:

Relationship Management with the Axis Cluster Head also will be responsible for meeting sales target through Bank$B!G(Js Affluent Managers and Private Bankers and for maintaining relationships with their Supervisors.
Overseeing assigned Branch Affluent business and Shall adhere to agreed TATs on first customer contact and follow-ups from the date of the lead being registered , Keeping accurate record of referrals received from the WMs and PBs
Shall adhere to agreed TATs on first customer contact and follow-ups from the date of the lead being registered.
Responsible for increase bank$B!G(Js customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch$B!G(Js customer base, Shall approach him / herself at least 3 new prospects each day
Drive effectively the Reward and recognition programs launched for WMs and PBs
Shall train the WMs and PBs regularly on concepts in life insurance and new product introductions.

Measures of Success:

Business Plan:-

Adj MFYP (Rs.) - Plan v/s Actuals

Activation plan:-

Seller Activation (%) - Plan Vs Actual

Achieve Case Size Plan:-

1Case Size : Plan Vs actual

Persistency:-

15th month Persistency (%) - 82.5 (By Value)

Joint Calls /Effective Management of Process:-

Fresh Joint Calls:

Plan Vs Actual

Job Specifications:

Master of Business Administration from a premier business school or equivalent.
3-6 years of experience in Distribution Operations, Wealth HNI and Affluent Channel Management, Prior experience in insurance essential.
Result Orientation, Innovation, Customer Centricity, Problem Solving & Decision Making, Business Acumen.

Knowledge & Skill Matrix:

Relationship Management, Effective Management of Process

Additional Information (Optional):

Job Description

Job Code:

Position

Deputy Centre Manager - SKY

Reporting To

Department

Axis

Function

Axis - Virtual & Nudge

Location

Band

We Stand for:

Caring	An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them.
Collaboration	A value which is all about being boundary-less in approach by going beyond one's direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships.
Customer Obession	It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight.
Growth Mindset	A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture.

Job Summary:

Key Responsibilities/ Key Deliverables:

Relationship Management with the Axis Cluster Head also will be responsible for meeting sales target through Bank$B!G(Js Affluent Managers and Private Bankers and for maintaining relationships with their Supervisors.
Overseeing assigned Branch Affluent business and Shall adhere to agreed TATs on first customer contact and follow-ups from the date of the lead being registered , Keeping accurate record of referrals received from the WMs and PBs
Shall adhere to agreed TATs on first customer contact and follow-ups from the date of the lead being registered.
Responsible for increase bank$B!G(Js customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch$B!G(Js customer base, Shall approach him / herself at least 3 new prospects each day
Drive effectively the Reward and recognition programs launched for WMs and PBs
Shall train the WMs and PBs regularly on concepts in life insurance and new product introductions.

Measures of Success:

Business Plan:-

Adj MFYP (Rs.) - Plan v/s Actuals

Activation plan:-

Seller Activation (%) - Plan Vs Actual

Achieve Case Size Plan:-

1Case Size : Plan Vs actual

Persistency:-

15th month Persistency (%) - 82.5 (By Value)

Joint Calls /Effective Management of Process:-

Fresh Joint Calls:

Plan Vs Actual

Job Specifications:

Master of Business Administration from a premier business school or equivalent.
3-6 years of experience in Distribution Operations, Wealth HNI and Affluent Channel Management, Prior experience in insurance essential.
Result Orientation, Innovation, Customer Centricity, Problem Solving & Decision Making, Business Acumen.

Knowledge & Skill Matrix:

Relationship Management, Effective Management of Process

Additional Information (Optional):

More Info

Job Type:

Permanent Job

Industry:

Banking /Accounting /Financial Services

Function:

Insurance

Employment Type:

Full time

About Company

Max Financial ServicesJob Source: careers.maxlifeinsurance.com

Max Group is an Indian conglomerate headquartered in New Delhi, India, operating in the fields of life insurance, healthcare, hospitality, real estate and independent senior living. It was founded in 1985 by Analjit Singh

Job ID: 143896269

Jobs by Skill - IT