Company Description
Infintiretail Limited (Tata Croma) is a retail company based in Delhi, India, focused on delivering a unique shopping experience. Headquartered at Block-D House No:- 537 Jahangir Puri, Delhi, the company is committed to providing high-quality products and exceptional customer service. As a part of the Tata Group, Infintiretail Limited (Tata Croma) operates with excellence and a customer-first approach, ensuring satisfaction at every level. The company fosters a strong culture of innovation and community involvement.
Role Description
This is a full-time, on-site role located in Najafgarh, Delhi. The responsibilities include effective communication with customers, assisting them with their queries, and providing relevant information about products and services. You will be tasked with ensuring customer satisfaction, maintaining store standards, and contributing to sales targets. Day-to-day responsibilities may also include managing inventory, ensuring timely restocking, and coordinating with the team to achieve operational goals.
Qualifications
- Customer Service and Communication: Strong interpersonal skills, ability to understand and address customer needs effectively, and a positive and professional demeanor.
- Sales and Product Knowledge: Experience in sales and an understanding of retail products or an eagerness to learn about Tata Croma's offerings.
- Inventory Management and Organization: Attention to detail, ability to manage inventory, and ensure accurate stock levels within the store.
- Team Collaboration: Capability to work effectively as part of a team and maintain good relationships with colleagues.
- Problem-Solving: Critical thinking and a proactive approach to resolving customer issues and handling store challenges efficiently.
- Preferred Qualifications: Previous experience in a retail environment, basic computer proficiency for inventory tracking, and familiarity with product management tools.
