Customer Support executive

Infinity Education specializes in facilitating admissions into management programs in Gurugram and Indore, supporting professionals in their educational and career journeys. With a team of skilled counselors, the organization addresses queries and helps individuals choose the right career paths for professional growth. Infinity Education also aids enrollment in distance education programs offered by various universities, ensuring access to quality education and better opportunities.

This is a full-time, on-site role located in Gurugram for a Customer Support Executive. The individual will handle customer queries, provide excellent support, and ensure customer satisfaction. Responsibilities include assisting with customer issues, delivering technical support, managing online communications, and maintaining a high level of customer service.

• Proficiency in Customer Support and Customer Service with a focus on maintaining excellent customer satisfaction
• Experience in Online Support and Technical Support
• Strong communication and problem-solving skills
• Ability to manage multiple tasks efficiently and prioritize customer needs
• Prior experience in the education sector is a plus