Customer Support Executive Fresher

Ubuy Technologies Pvt Ltd

We are a product-based Ecommerce Company with our own ecommerce portalubuy.comoffering our services worldwide. We are looking for candidates with excellent communication skills, a good typing hand, a customer-centric approach, multitasking skills, and adaptability to the dynamic nature of the e-commerce business.Ubuy.comis an online E-commerce portal that helps you in getting what you need.

Our Requirements

Strong communication skills & active listening.

Excellent writing skills.

Excellent typing skills.

Graduation in any discipline.

Good presentation skills.

Comfortable with MS office tools.

Handle social media platforms.

Ability to handle chats & emails.

Familiar with CRM systems & practice.

Handle customers escalation, provide appropriate solution and follow up to ensure solution.

Customer Orientation.

Follow communication procedures, process & Guidelines.

Take the extra mile to engage customers.

Ensure customer satisfaction and provide professional customer support.

Communicating & coordinating with collogues as necessary.

Maintain a positive, empathetic and professional attitude toward customers.

Responding quickly to customers inquiries on chats, emails & calls.

Should be Comfortable with rotational shift.