Customer Support Executive
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Company Description
Documitra is an emerging company providing the assistance with Documentation to Indian Expats living in USA and Canada since 2020 and helping them in cumbersome processes of Visa, Passport, OCI etc.
Role Description
This is a full-time on-site role for a Customer Support Executive located in Jaipur. The Customer Support Executive will handle day-to-day responsibilities such as assisting customers with inquiries, resolving issues, providing technical support, ensuring high customer satisfaction levels, and managing online support interactions. The role requires effective communication and problem-solving skills to address customer needs efficiently and professionally.
Qualifications
Job ID: 131886611
Skills:
Process Associate, Customer Service Executive, Technical Support, TSE, International Bpo
Skills:
Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail
Skills:
crm software, Problem Solving, Technical Support, Customer Service, Communication Skills, Time Management, Data Entry, Multitasking, Conflict Resolution, Adaptability
Skills:
crm software, Data Entry, Problem Solving, Multitasking, Product Knowledge, Customer Engagement, Technical Support, Active Listening, Customer Support, Customer Care
Skills:
email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge
