Customer Support Associate

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via call, chat, and email
• Resolve customer issues efficiently while maintaining service quality
• Document and record all customer interactions and transactions accurately
• Follow organizational standards and protocols to ensure superior service delivery
• Maintain a positive and empathetic attitude towards customers at all times

Required Candidate Profile:

• Freshers and experienced candidates can apply
• Preference for candidates with experience in domestic voice processes
• Ability to work in rotational shifts
• Strong communication and problem-solving skills
• Commitment to delivering high-quality customer service