Customer Relationship Executive

Job Position – CRE (Customer Relationship Executive)

Job Responsibilities

• Handle incoming customer inquiries via calls, emails, or messages.

• Maintain strong relationships with existing customers.

• Follow up with leads and convert them into business opportunities.

• Resolve customer complaints and provide timely solutions.

• Maintain records of customer interactions and transactions.

• Coordinate with internal teams to ensure customer satisfaction.

• Provide product/service information and support customers.

• Assist in after-sales support and feedback collection.

• Maintain customer database and update CRM systems regularly.

• Ensure high levels of customer satisfaction and retention

Experience: 1–3 years of experience in customer service or a similar role.

Skills: Communication skills, customer handling, problem-solving ability, MS Excel, CRM tools.

Salary: ₹15,000 – ₹20,000 per month (depending on experience and company).

How To Apply

HR Dipika

Contact: 9152191050

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