CRM Manager

Role Responsibilities:

• Coordinate with product, compliance, and engineering teams for smooth functioning of all CRM channels.
• Own business relationships with channel partners across PhonePe platforms.
• Benchmark capabilities and performance against global third-party tools and companies.
• Develop and present reports on merchandising and CRM performance to stakeholders.

Key Deliverables:

• Smooth and efficient operation of all CRM channels.
• Strong and effective business relationships with channel partners.
• Actionable insights from benchmarking and performance analysis.
• Maximized ROI, delivery, and conversions from marketing campaigns.