Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in content production/management, service operations, or program management, or similar.
- Experience in managing rich media content production pipelines.
Preferred qualifications:
- Master's degree or MBA.
- Experience with content management systems and AI-assisted content creation.
- Experience working with global teams and partners.
- Knowledge of Google Ads and related ads products.
- Ability to manage multiple complex assignments simultaneously and work with geographically dispersed, cross-functional teams.
- Ability to drive projects to completion on deadline with limited guidance, with attention to detail.
Responsibilities:
- Plan requirements with internal customers and drive the strategic creation and integration of diverse multimodal content assets (e.g., video, interactive elements, audio, AI-generated content, voice prompts, etc.) throughout the entire project lifecycle.
- Manage complex project schedules, proactively identify risks and opportunities, especially around new technologies, and clearly communicate goals, timelines, and AI/multimodal strategies to stakeholders.
- Collaborate closely with content strategists, content project leads, global product leads, product managers, engineering, and operations teams to deliver impactful multimodal content for Google Ads launches and ongoing support needs.
- Explore and pilot the use of AI for content personalization, dynamic adaptation, performance analysis, and optimizing voice-based help interaction.
- Engage and guide extended delivery teams, including vendors and global partners, overseeing specific production workflows (e.g., video editing, audio mixing) to maintain quality standards and meet deadlines.
