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Client Success Specialist IV

3-5 Years
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Job Description

  • Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.
  • Develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/replenish/renews contract with Oracle.
  • Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations.
  • Identify product expansion/up sell opportunities.
  • Work with larger clients.
  • Provide input into the CSM methodology and direction.
  • Act as mentor to newer CSMs on a voluntary basis.

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world.

Job ID: 130425279

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