Client Servicing Executive

About Collegedunia

Collegedunia is one of India's leading education platforms, helping students discover the best colleges in India and abroad. From college research and exam prep to applications and campus insights, we simplify the entire student journey.

Founded in 2014, Collegedunia is consistently ranked among the top education portals by SimilarWeb and recognized as Best Educational Portal by IAMAI. It has also been featured among Top 100 Startups in Asia by Tech in Asia.

Backed by a team of 1000+ young and driven professionals, Collegedunia continues to scale rapidly, with strong growth and industry recognition.

Backed by strong fundamentals, Collegedunia has crossed ₹200 Cr in revenue and turned profitable, with ambitions to scale 3X and go public — read the full story

Responsibilities and Duties:

• Proven experience in client servicing, business development, or a related role
• Manage contract negotiations and ensure smooth onboarding of new clients
• Build and maintain strong client relationships through effective communication and interpersonal skills
• Identify and develop upselling opportunities within existing client accounts
• Create and execute strategies for client retention and business growth
• Collaborate closely with internal teams (Sales, Tech, Operations, Finance) to meet client expectations
• Proficiency in MS Excel
• Basic understanding of digital marketing

Experience:

• Minimum 1 year of relevant work experience

Desired Personal Attributes:

• Inquisitive and proactive mindset
• Resilient and adaptable
• Willingness to go the extra mile to understand processes
• Energetic and self-driven

Location

Onsite, Gurgaon

Why Join Us:

• Opportunity to work with India's top education platform
• Develop strong communication and problem-solving skills.
• Learn practical processes, tools, and best practices used in daily operations.
• Work alongside a collaborative and supportive team.