Client Services Associate

·        Proven experience as a telesales representative or other sales/customer service role

·        Contact potential or existing customers to inform them about the service using scripts

·        Ask questions to understand customer requirements and their queries

·        Enter and update customer information in the database

·        Take and process orders in an accurate manner

·        Proven track record of successfully meeting sales quota, preferably over the phone/calls

·        Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems

·        Ability to learn about existing company services, and work in a flexible mode

·        Excellent communication and interpersonal skills

·        Cool-tempered and able to handle rejection

·        Outstanding negotiation skills with the ability to resolve issues and address complaints

Qualification: Bachelor's degree

Experience: 0-2 years

Location: Mota Varachha, Surat