Job Title: Client Communication Executive (Fresher – 6 Months Experience)
Location: Gurugram
Salary: Up to ₹3,00,000 per annum
Job Overview
We are looking for a presentable and confident Client Communication Executive who will be responsible for interacting with clients through emails and virtual calls. The role involves explaining company services, handling queries, and maintaining professional communication to ensure a smooth client experience.
Key Responsibilities
- Draft and send clear, professional emails to clients regarding services, updates, and follow-ups
- Conduct virtual meetings/calls with clients to explain company services and offerings
- Handle client queries and provide accurate information in a timely manner
- Maintain records of client communication and follow-ups
- Coordinate with internal teams to gather and share relevant information with clients
- Share proposals, presentations, and service details during virtual interactions
- Ensure regular follow-ups and build strong client relationships
Required Skills & Qualifications
- Bachelor's degree in any field
- Excellent written and verbal communication skills
- Strong email drafting and etiquette skills
- Confidence in handling virtual client calls/meetings
- Presentable, professional, and client-friendly approach
- Basic knowledge of MS Office (Word, Excel, PowerPoint)
- Good organizational and multitasking abilities
Preferred Candidate Profile
- Fresher or up to 6 months of experience
- Comfortable with virtual communication tools (Zoom, Google Meet, etc.)
- Strong command over English (spoken and written)
- Proactive, polite, and detail-oriented
Key Skill Focus
- Email Communication
- Virtual Client Interaction
- Service Explanation
- Client Coordination & Follow-ups
