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One Degree North Human Resource

Chat Support

1-2 Years
2 - 3 LPA

This job is no longer accepting applications

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  • Posted 2 months ago

Job Description

Description

We are seeking a Chat Support Representative to join our team in India. The ideal candidate will be responsible for providing high-quality customer support through chat, ensuring customer satisfaction and retention.

Responsibilities

  • Provide prompt and accurate responses to customer inquiries via chat.
  • Assist customers in navigating the website and using products or services effectively.
  • Resolve customer issues and complaints in a professional and timely manner.
  • Maintain a high level of customer satisfaction through effective communication.
  • Document customer interactions and feedback for continuous improvement.

Skills and Qualifications

  • Excellent written communication skills in English.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and manage time effectively.
  • Proficiency with chat support software and CRM tools.
  • Basic understanding of customer service principles and practices.

Please Connect with below Nos

Niharika- 9611793013

Pooja- 7338191540

Shifa-6364327839

Vinita - 7411560850

  • Mithila-6364327842

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

A Recruitment firm that deals with 20 clients..which include top MNC's ..namely : DELL, HSBC, ADITYA BIRLA MINACS, AGIES, AMAZON, FIRST ADVANTAGE, FIRST SOURCE, 24/7, INFOSYS, ACCENTURE, OLA..and many more

Job ID: 126925539

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