Business Development Specialist

Company Description Gridlines by OnGrid is an API-first platform that helps banks, NBFCs, fintechs, and enterprises build secure, regulator-ready digital journeys. With over 150 plug-and-play APIs, the platform powers KYC, KYB, AML, fraud defense, underwriting, and collections, along with identity verification, address intelligence, and video KYC at scale. Gridlines strengthens compliance and trust from onboarding through recovery, enabling capabilities such as deepfake detection, SME verification via GST/Udyam data, and RBI-compliant positive address confirmation. Organizations across BFSI and other sectors rely on Gridlines for reliable, fast, and intelligent decisioning. Team members contribute directly to critical infrastructure that allows clients to move faster without compromising security or compliance.

Role Description The Business Development Specialist is a full-time, on-site role based in Gurugram. This position is responsible for identifying and qualifying new business opportunities, generating leads, and nurturing relationships with prospective and existing clients across BFSI and adjacent sectors. Daily activities include conducting market research, understanding client requirements, preparing and delivering product presentations, and collaborating closely with sales, product, and marketing teams to craft compelling value propositions. The specialist will manage the sales pipeline, follow up on inbound and outbound leads, support contract negotiations, and ensure smooth handover to account management and customer success teams. The role involves frequent communication with stakeholders, maintaining accurate CRM records, and providing feedback to internal teams on market trends and competitive positioning.

Qualifications

• Strong analytical skills to interpret market data, assess opportunities, and support decision-making.
• Excellent communication skills, including clear written and verbal communication and confident presentation abilities.
• Lead generation experience, with the ability to identify prospects, qualify leads, and manage a structured sales pipeline.
• Market research capabilities to track industry trends, understand customer segments, and monitor competitive activity.
• Customer service orientation, with skill in building trust, handling queries, and maintaining long-term client relationships.
• Experience in business development, sales, or account management in BFSI, fintech, or SaaS environments is highly beneficial.
• Familiarity with APIs, digital onboarding, KYC/KYB, or compliance-focused products is an advantage.
• Bachelor's degree in business, finance, marketing, or a related field, or equivalent practical experience.
• Proficiency with CRM tools and basic productivity software, and ability to work collaboratively in a fast-paced environment.