Business Development Manager

Responsibilities/KPI's

• Agency Channel /POS Development
• Help employee for Sourcing/servicing POS Agents as per the agreed mix and policy.
• Agency Channel/POS Development for the assigned location.
• Coordinating with Operations team for pre licensing, training, and licensing.
• Conduct induction training and coordinate with sales training team for product and ongoing trainings for the respective POS.
• Maintaining the agreed mix of new and existing agents /POS.
• Develop and execute strategies to reach out to various market segments.
• Agency Channel /POS Management
• Monitoring Agent performance on the common variables of segment way to the market -Renewal/Fresh database, funnel, and closures.
• Maintaining the high active percentage of POS.
• Controlling Attrition of POS Agents.
• Ensuring high productivity of team and POS and manage the right level of channel engagement with the POS.
• Channel Servicing
• Reconciliation of partner accounts and coordination with all the departments for same
• Profitability
• Work on various market dynamics and provide feedback for the improvement in the internal organisation to cope up with the same.
• Management of loss ratios.
• Compliance & Hygiene
• To ensure compliance with the external bodies and other authorities.
• Ensure internal compliance.
• Manage cheque bounce recovery and business pendency.