Business Development Manager

Key Responsibilities

• New Business Acquisition: Identify, prospect, and acquire new customers across relevant industries and markets.
• Outbound Sales: Drive pipeline generation through cold calling, email outreach, LinkedIn prospecting, referrals, and other relevant channels.
• End-to-End Sales Cycle: Manage the complete sales process, including lead qualification, discovery, product demonstrations, solution positioning, commercial negotiations, and deal closure.
• Consultative Selling: Understand customer business requirements and present relevant ERP, POS, and retail technology solutions to address their business challenges.
• Pipeline & Revenue Management: Build and maintain a healthy sales pipeline, consistently achieve revenue targets, and maintain accurate sales forecasts.
• Client Relationship Management: Build relationships with key decision-makers and stakeholders to drive new business opportunities.
• Market Intelligence: Track industry trends, competitor offerings, and market opportunities to strengthen sales strategies.
• Internal Collaboration: Work closely with Product, Pre-Sales, Marketing, and other internal teams to ensure effective customer engagement and deal execution.

Required Qualifications & Experience

• 2–8 years of experience in B2B Sales or Business Development, preferably in SaaS, ERP, POS, or enterprise software sales.
• Proven track record of achieving sales targets and acquiring new customers through outbound sales.
• Experience managing the complete sales cycle, from prospecting to deal closure.
• Strong understanding of consultative selling, pipeline management, and commercial negotiations.
• Excellent communication, presentation, stakeholder management, and negotiation skills.
• Ability to understand business requirements and articulate technology solutions in terms of customer value.
• Bachelor's degree in Business Administration, Sales, Marketing, or a related discipline; a postgraduate qualification is an advantage.

Preferred Experience

• Experience selling ERP, POS, retail technology, supply chain, or other enterprise SaaS solutions.
• Exposure to mid-market or enterprise customers and senior decision-makers.
• Experience in competitive, target-driven sales environments with a strong focus on new business acquisition.