Role Summary:
We are looking for a highly motivated B2C Sales Professional with 210 years of experience to drive sales and engage with prospective customers. The ideal candidate will excel in a fast-paced, target-driven environment, understand customer needs, and provide solutions that help achieve sales goals while ensuring a positive customer experience.
Key Responsibilities:
- Drive B2C sales by engaging with prospective customers via inbound and outbound calls, emails, and messaging platforms.
- Understand customer requirements and recommend relevant products, courses, or services.
- Achieve and consistently exceed monthly sales targets and KPIs.
- Maintain a strong follow-up pipeline, nurturing leads and converting them into confirmed enrollments or sales.
- Provide accurate, clear, and persuasive information on products, pricing, and benefits.
- Collaborate with marketing, product, and operations teams to improve lead quality, sales strategies, and customer experience.
- Maintain and update CRM records regularly, tracking interactions, lead status, and outcomes.
- Analyze sales performance and provide insights to improve strategies and processes.
- Stay updated on industry trends, competitive offerings, and best practices to enhance sales effectiveness.
Qualifications & Experience:
- Bachelor's degree in any discipline.
- 210 years of experience in B2C sales, preferably in EdTech, e-learning, or a similar industry.
- Proven track record of meeting or exceeding sales targets.
- Familiarity with CRM tools such as Salesforce, Zoho, HubSpot, or equivalent.
Key Skills:
- Communication & Interpersonal Skills: Ability to engage customers effectively and build rapport.
- Persuasion & Negotiation: Convincing and influencing customers to make informed decisions.
- Self-Motivation & Results-Driven Mindset: Ability to work independently and consistently achieve targets.
- Time Management & Organization: Managing multiple leads and follow-ups efficiently.
- Adaptability & Problem-Solving: Handling objections, challenges, and customer concerns proactively.
- Team Collaboration: Working with marketing, product, and operations teams to optimize sales outcomes.
