About CallHippo
CallHippo is a leading cloud-based business phone system and sales engagement platform trusted by thousands of businesses worldwide. We empower sales and support teams with intelligent calling solutions, automation, and real-time analytics that drive revenue and deliver exceptional customer experiences.
Role Overview
We are looking for a high-impact Business Development Manager to own and drive CallHippo's end-to-end sales cycle. You will work closely with the Sales Manager, shape our go-to-market strategy, build scalable sales processes, and lead a growing sales team to consistently exceed revenue targets. This is a strategic role for someone who thrives at the intersection of hands-on selling and operational excellence.
Key Responsibilities
End-to-End Sales Ownership
- Own the complete sales cycle from lead generation, qualification, and demos to proposal, negotiation, and deal closure.
- Manage and grow a pipeline of mid-market and enterprise prospects, ensuring consistent deal progression.
- Accurately forecast monthly and quarterly revenue and maintain a healthy pipeline hygiene using CRM tools.
- Conduct discovery calls, product demonstrations, and business case presentations tailored to prospect needs.
- Negotiate pricing, contracts, and terms in alignment with company guidelines.
Sales Operations & Strategy
- Design, implement, and continuously optimize scalable sales processes, playbooks, and workflows.
- Set up and manage CRM pipelines (HubSpot, Salesforce, or equivalent); ensure data integrity and reporting accuracy.
- Collaborate with marketing to align on lead generation strategies, ICP definitions, and campaign performance.
- Define and track key sales KPIs including conversion rates, average deal size, sales velocity, and win/loss ratios.
- Identify bottlenecks in the sales funnel and drive process improvements to reduce sales cycle length.
- Implement sales enablement tools, scripts, objection handling frameworks, and onboarding material for new reps.
Requirements
- 5-8 years of B2B SaaS sales experience, with at least 2 years in a quota-carrying closing role.
- Proven track record of managing the full sales cycle and consistently hitting or exceeding revenue targets.
- Prior experience working directly with or reporting to a CEO or C-suite stakeholder.
- Strong command of sales operations: CRM management, pipeline forecasting, and process design.
- Exceptional communication, presentation, and negotiation skills.
- Data-driven mindset with experience tracking and reporting sales metrics.
