Business Development Executive

Business Development Executive (Student Housing)

Zolo | Student Housing

Be the voice of trust. Be the guide in uncertainty. Be the reason a student feels at home.

Company Name: ZoloStays

Business Unit: Student Housing

Designation: Senior Associate - Sales (This role is internally mapped as Senior Associate - Sales)

Location: Pune

Salary Range: 5 - 7 LPA + Incentives

Employment Type: Full-time

Experience Required: 1 - 3 years in Sales

Why this role exists

Finding the right accommodation is one of the most important and emotional decisions for a student and their family. It is not just about a room — it is about safety, comfort, and belonging in a new city.

At Zolo, sales is not about pushing inventory. It is about guiding decisions with clarity and trust.

This role exists to ensure that every student and parent who interacts with us feels confident, understood, and supported — resulting in faster decisions, higher occupancy, and a stronger brand reputation.

If sales is done right, families feel reassured and students feel excited. If done poorly, even a good product is rejected.

Your mandate is clear

• Own the student journey from first interaction to move-in
• Convert inquiries into confirmed bookings with confidence and empathy
• Understand customer needs and recommend the right property
• Follow up consistently to drive decision-making
• Maintain high conversion rates and occupancy contribution
• Represent Zolo with clarity, trust, and responsiveness

This is not just calling and closing. It is owning decisions that impact real lives.

About Zolo and Student Housing

Finding dependable accommodation has historically been fragmented and inconsistent. People settled for compromises because the system offered few trustworthy options.

Zolo reimagined living as a connected journey.

Zolo Coliving simplifies urban living.

Student Housing helps students feel safe and supported away from home.

Z Hotels and other verticals extend this promise across travel and living.

Today, over 100,000 people trust Zolo across different phases of life.

Our ambition is to build the most trusted living ecosystem for the new generation.

What you will be responsible for

1. Manage Customer Conversations

• Speak with students and parents via calls and WhatsApp
• Understand requirements (budget, location, college, move-in date)
• Build trust through clear and confident communication

2. Drive Conversions

• Recommend the most suitable properties
• Guide customers through decision-making
• Handle objections and close bookings effectively

3. Follow-up & Relationship Management

• Stay consistent with follow-ups
• Nurture leads until conversion
• Ensure no potential customer is dropped

4. Booking & Move-in Coordination

• Help customers complete booking formalities
• Share accurate move-in details
• Ensure a smooth transition from inquiry to occupancy

5. CRM & Process Discipline

• Update all interactions in CRM
• Track pipeline and conversion stages
• Maintain visibility for team coordination

6. Feedback & Market Insights

• Capture customer feedback
• Share insights on pricing, demand, and preferences
• Contribute to improving sales and product strategy

What success looks like after 6 – 12 months

• Strong and consistent conversion rates
• High contribution to occupancy growth
• Positive feedback from students and parents
• Reliable follow-up and pipeline management
• Strong understanding of market demand and customer behavior

Your impact should be visible in numbers, confidence, and customer trust.

Who this role is for

You will likely thrive here if:

• You enjoy speaking with people and influencing decisions
• You are target-driven and performance-oriented
• You take ownership instead of waiting for instructions
• You stay calm and confident in tough conversations
• You are consistent with follow-ups and disciplined in execution
• You want fast growth in sales and business roles

Experience we value

• 1 – 3 years in sales
• Strong communication in English + Hindi
• Regional language (Marathi) is a plus

More than background, we value ownership, intent, and consistency.

The impact you will have

• You help students find a safe and reliable home
• You build trust with families making critical decisions
• You directly drive occupancy and business growth
• You shape the first experience customers have with Zolo

Why join now

Student Housing is one of Zolo's fastest-growing businesses. Sales is at the center of this growth.

This role gives you:

• Ownership of real business numbers
• High earning potential through incentives
• Fast-track growth into leadership roles
• Exposure to how supply, demand, and pricing shape a city

If you want a role where your effort directly translates into results — this is it.