Business Development Executive

Job Description – Relationship Manager

Company: The Wedding Company

About The Wedding Company

The Wedding Company is dedicated to creating unforgettable wedding experiences through seamless planning, personalized services, and exceptional customer experiences. We are looking for passionate individuals who can engage with clients and help convert leads into successful business opportunities.

Role: Relationship Manager – Lead Qualification (LQ)

Key Responsibilities

• Connect with inbound leads and understand client wedding requirements.
• Qualify leads based on budget, location, event type, and service expectations.
• Build strong relationships with potential customers through calls, WhatsApp, and follow-ups.
• Schedule consultations/meetings with the sales or planning team.
• Maintain accurate lead details and updates in CRM systems.
• Ensure quick response time and excellent customer experience.
• Coordinate with internal teams for smooth lead handover and tracking.
• Achieve lead qualification and conversion targets.

Requirements

• Bachelor's degree in any discipline.
• 1–4 years of experience in customer handling, inside sales, relationship management, or lead qualification.
• Excellent communication and interpersonal skills.
• Comfortable handling multiple customer conversations daily.
• Strong follow-up and negotiation skills.
• Ability to work in a fast-paced startup environment.
• Experience in wedding, events, hospitality, or service industry is an added advantage.
• Ability to manage conversations, follow-ups, and coordination efficiently in a fast-paced environment.