Experience: 3+ Years
Location: On-site Surat, Gujarat
Employment Type: Full-time
Role Overview
We are seeking a technically strong and product-driven Business Analyst with 3+ years of experience in a product-based software environment.
This role extends beyond documentation the ideal candidate will translate product vision and business needs into technically sound, implementation-ready requirements while contributing to product innovation, competitor analysis, and system integrations.
The candidate must be comfortable engaging with engineering teams, understanding system architecture fundamentals, and supporting third-party and device integrations.
Key Responsibilities
- Product Requirement Ownership
- Gather, analyze, and document business and product requirements.
- Prepare BRDs, user stories, use cases, workflows, and functional specifications.
- Ensure requirements are clear, complete, and technically feasible.
- Identify edge cases, dependencies, risks, and perform gap analysis.
- Minimize rework through structured and detailed documentation.
- Technical & Integration Documentation
- Participate in technical and architectural discussions.
- Prepare API specifications, integration documents, and data flow diagrams.
- Support third-party system and hardware/software integrations.
- Contribute to technology evaluation and decision discussions.
- Product Strategy & Enhancement
- Collaborate with Product Managers on feature refinement and prioritization.
- Contribute to roadmap planning with structured analysis.
- Suggest feature improvements based on customer feedback, usage data, and market trends.
- Improve user journeys and overall product usability.
- Competitor & Market Analysis
- Conduct competitor research and feature benchmarking.
- Compare workflows, UX patterns, and capabilities.
- Provide actionable insights and identify differentiation opportunities.
- Stakeholder Communication
- Act as a bridge between business stakeholders and technical teams.
- Translate business needs into technical clarity.
- Communicate scope, priorities, risks, and change impacts effectively.
- Ensure alignment across Product, Engineering, QA, and Business teams.
- Testing & Validation
- Support UAT and assist QA with requirement clarifications.
- Track defects and change requests to closure.
- Ensure delivered features align with business expectations.
- Data & Continuous Improvement
- Analyze product performance metrics and feature adoption data.
- Provide insights for data-driven decisions.
- Improve BA documentation standards and processes.
Experience
Required Skills & Qualifications
- Minimum 3 years as a Business Analyst in a software company.
- Experience working in Agile (Scrum or Kanban) environments.
Technical Skills
- Strong understanding of SDLC, APIs, database concepts, and system architecture.
- Experience with third-party and device integrations.
- Proficiency in Jira, Confluence, and Excel.
- Basic SQL knowledge preferred.
Core Competencies
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication abilities.
- Ability to present to both technical and non-technical stakeholders.
- Detail-oriented with a high ownership mindset.
- Proactive, collaborative, and capable of managing multiple priorities.
Preferred Qualifications
- Experience in technology product development.
- Exposure to hardware/software integrated systems.
- Experience in competitor benchmarking and market research.
- Understanding of UX/UI principles.