Job Description
Facilities Executive
Account Management – Work Dynamics
What This Job Involves
Bringing enhanced comfort and efficiency to the office
How can you help make employees and visitors alike love our office You'll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks you'll do to spruce up the office.
You'll keep an eye out for potential emergencies and carry out steps for managing such situations. You'll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you.
Blending security and hospitality
You'll oversee visitor access—clients, contractors, vendors—and maintain logs and filing work of such information on a regular basis. You'll not only be the gatekeeper, but also the face of JLL, acting as a back-up receptionist as needed.
As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, you'll be working closely with team, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard.
Keeping stakeholders engaged
Every business aims for client satisfaction—but we take it up a notch! If you can take in the same passion for looking after our relationship with all our stakeholders—management, clients, vendors, landlords—we'll be more than happy to work with you. Because in this role, you'll be a vital element in keeping our communication lines with them open and strong. One way to do so is to ensure everyone follows the established key operating procedures to achieve standards. Another way is to schedule regular meetings to understand stakeholder's needs.
Sound like you To apply, you need to be:
Smart
Do you have more than two years experience in facilities management Are you driven by service excellence Are you knowledgeable in budgeting and facilities security We'd love to speak with you!
Articulate
Excellent communication skills are vital—both spoken and written—as we'll expect you to work independently in cascading high-level communications and boosting staff/client satisfaction
