Branch Manager

About Eskay Elevators

At Eskay Elevators, we excel at more than elevating people; we elevate your experience in vertical mobility. With a committed team ready to tackle any elevator and parking challenges, no project is too big or small for us. Since our establishment in 1996, we have been dedicated to supporting our customers nationwide, proudly serving as an integral part of the Eskay group of companies.

The Opportunity

Your main responsibilities

The Branch Manager will provide management of company's activities and functions relating to the ongoing service, repair, maintenance and retention of all Eskay Elevators and other products existing within our portfolio as well as driving all recovery efforts for units outside our portfolio in an assigned geographic span. The Branch Manager will also oversee the sales and operations in the same assigned geography, will serve as the local connection point (resources, support and P&L) for the related New Installations activities) as needed. In some geographies, the Branch Manager will assume sale responsibilities.

• Develop and execute annual office business operations plans and budgets for service, repair (and modernization in some cases) in support of the territory's financial and non-financial objectives and support the implementation of territory quality and operations initiatives.
• Develop and execute a strategic, sustainable plan to deliver high quality service and grow loyalty with customers across all relevant product lines.
• Ensure coordination and execution on all product safety responsibilities/initiatives in partnership with Field Quality Excellence organization including execution of proper testing and technical training.
• Develop and maintain strong relationships with key customers and influential industry consultants through personal contact and staff assignments.
• As required, perform duties as a sales representative or a superintendent, depending on the structure of the local office.
• Grow portfolio unit count and value above market standards, with fixed price repairs driving the immediate business.
• Develop and execute market plan to direct the sale of company products and services for orders entered objective relating to price, volume, mix and market share across the various district load centers.
• Manage, mentor and lead a team to deliver and drive their KPI's using appropriate performance management methods. Initiate procedures and leadership practices to create a business environment for participative management, including pro-active labor relations with local business agents.
• Plan, schedule and assign workload requirements interfacing skill levels of field and administrative personnel to the needs of the operation through PMS job elements, activities and performance reviews.
• Set expectations for Field Technician engagement by ensuring the completion of on-time installations, maintenance quality walks, route reviews, performance reviews and ride-alongs.
• Manage field service activities for parts inventory, company tools, vehicles and other fixed assets for most cost-effective results.
• Responsible for managing net working capital and overseeing appropriate asset management measures and billing procedures.
• Responsible for legal interface of procedures like collection efforts and contractual disputes.

What's in it for you

Career Advancement:

A wide range of development opportunities to boost your professional and leadership growth

Performance Recognition

Be recognized and rewarded for your achievements through structured appreciation programs.

Purpose Driven Work

Contribute to a company that values integrity, customer satisfaction, and long term relationships.

About You

To be successful in this role, you will have:

Proven leadership experience, preferably in branch operations, business development, P&L management and preferably from Elevator Industry

Strong business acumen with the ability to drive growth, optimize costs, and manage branch profitability.

Excellent team management skills including mentoring, performance monitoring, and conflict resolution.

Analytical thinking and decision-making ability based on data and key performance indicators.

Ability to multitask and manage priorities in a fast - paced, dynamic environment.

If this sounds like the opportunity you are looking for, apply now or for more information contact [Confidential Information]

What moves you

At Eskay Elevators, you can help play a vital role in delivering what matters for the world towards vertical movement. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Eskay Elevators, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.

At Eskay Elevators everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.eskayelevators.com

You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical.