Job Description:
The Associate Analyst, HR Advisory role is a key role in our client support cycle. The role will support the delivery of client inquiry responses, support or take the lead on initiatives to build new intellectual capital (for example, support the build-out of a self-service Advisory digital platform). This position will build upon the HR Inquiry CoE processes & procedures and work with the Manager HR Advisory at GDC, HR CoE Leader to identify continued improvement areas. The role reports to the India GDC Sr. Director and works collaboratively with the Global Research Center (GRC) located at GDC, Hyderabad.
Job Responsibilities:
The primary role of the Associate Analyst is the management and completion of inquiries for clients and coordinating with our Global Research Center (GRC); however, the position will occasionally expand into research and client support. Key responsibilities include:
- Advisory Delivery (HR Inquiries): Responsible for responding and/or managing the inquiry response, which includes coordination with the GRC, review and final preparation of material, and management of Inquiry Intellectual Capital. Aside from client satisfaction, a key output will be standardization and maintenance of client responses as a source of IP for future client inquiries and transformation consulting support.
- Scope of HR Inquiries includes: HR EAP including end-to-end Global Hire to Retire process, Global Talent Management process, Global Time to Pay (Payroll) process, and Global Business Services (GBS).
- Research Support: As the role permits, conduct external research and internal research in support of client inquiries and occasionally support research papers or performance studies.
- Client Support: Assisting with delivery to clients and support of client events (e.g., webinars, forums, on-site presentations).
Benefits:
- Work directly with Senior Advisors and HR SMEs.
- Constantly looking for new ways to bring value to our clients and help them achieve success.
- Deliver robust insights and support to daily questions, support key initiatives, and help clients deliver on key priorities.
- Advisors are accessible—offering an opportunity to learn from the best.
- A small team delivering big value, seeking someone who isn't afraid to stretch themselves.
Preferred Qualifications, Experience, and Skills:
- 0–2 years of research & consulting experience in HR and/or Shared Services with HR processes.
- HR experience covering HR subject-matter in at least some of the following areas:
- Total Rewards Planning & Administration
- Staffing Management
- Workforce Administration & Strategic Workforce Planning
- Payroll Services
- Enterprise & HR Systems & Architecture
- HR Shared Services
- Organization Design & Governance
- Digital HR
- Data Management, Reporting, and Compliance
- Exceptional oral and written communication skills, including presentation skills.
- Capability to develop new frameworks and models across a broad array of HR topics.
- Excellent PowerPoint and Excel skills.
- Ability to help clients solve problems related to business strategies, information requirements, processes, organization, and technology.
- Ability to work well within a virtual team and with limited supervision.
- Capable of developing creative solutions and value propositions.
- Ability to draw insights from data analysis.
- Conduct secondary and primary research; analysis and presentation development based on research.
- MBA with a major in HR from a leading Business School is mandatory.
