Assistant Store Manager

PURPOSE & IMPACT ON ORGANIZATION:

Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the brand
• Effectively serving and selling to customers
• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
• Execute the Brand Customer Service standards to meet or exceed customers expectations.
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
• Use Seasonal Brand and product knowledge effectively during sales interactions.
• Communicate product features and benefits and unique selling points clearly to address customers needs and strengthen their connection to the Brand.
• Adhere to all established policies and procedures.
• Execute and maintain established Visual Merchandising and In-Store Communication standards.
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the stores entire product offer is represented on the sales floor.
• Complete cash register transactions quickly and accurately.
• Minimize loss in both, the stockroom and the sales floor.
• Perform all store operations in a safe, effective and efficient manner.
• Collaborate productively and respectfully with team members.
• Complete all applicable training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve your performance.

AUTHORITIES:

NA

KEY RELATIONSHIPS:

• Customers
• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• High school education is a must
• Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills

COURAGE:

• Speak up when you see an opportunity; step up when you see a need.

OWNERSHIP:

• Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION:

• Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY:

• Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY:

• Play by the rules. Hold yourself and others accountable to our company's standards.

RESPECT:

• Value all players. Display empathy, be inclusive and show dignity to all.