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Genpact

Assistant Manager- Lean %26 Quality

Fresher
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  • Posted 20 hours ago
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Job Description

Inviting applications for the role of Assistant Manager- Lean & Quality

This role allows you to build and implement the digital transformation strategy/framework, provides an avenue to drive end-to-end solutions and demonstrate internal and external multi-function perspectives to customize solutions for our clients

Responsibilities

Main responsibilities will include:

  • Support the aligned teams in their Lean Journey for continuous improvement and operationalize the Lean Approach

  • Identify process improvement opportunities by conducting VSM, Gemba and floor walks

  • Conduct Lean Action Workouts, Kaizen events together with Operations and Customers

  • Create roadmaps for transformation and Lean Initiatives and work closely with Business Leaders for realization of the same

  • Leading and delivering Lean Digital projects that improve end-to-end processes and driving significant business impact for customers

  • Working closely with Operations and Functional Teams to identify process defects, conduct root cause analysis and implement process improvements & digital solutions across the business or organization

  • Conducting Quality Awareness and Lean Trainings within the organization

  • Partner with Operations Leaders to drive Lean Agenda for the organisation

Qualifications we seek in you!

Minimum qualifications/Skills:

  • Rich and relevant experience in Lean Domain

  • Demonstrated expertise in client relations, multiple & complex stakeholder management

  • Strong Consulting, relationship management and facilitation skills including the ability to listen and ask the right questions to understand the business problem, analyse and provide meaningful insights.

  • Problem solving skills with analytical bent of mind

  • Ability to multitask with aggressive deadlines

  • Proficiency with spoken and written English

  • Influencing, Persuasion and presentation skills

  • Project management skills

Preferred qualifications/Skills

  • Rich relevant experience with increasing accountability

  • Hands on knowledge and certification in various improvement framework (LEAN)

  • Expert level knowledge of various data collection and analysis tools

  • Experience managing complex process improvement projects, including undertaking operational assessments and operating model design using Lean.

  • Excellent problem-solving abilities and innovative approach with attention to details, ability to work simultaneously on multiple tasks


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About Company

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Job ID: 145816095