Admissions Counsellor

Admissions Counsellor (Individual Contributor)

Location: Bengaluru | Work from Office

Role Overview: The Admissions Counsellor is an individual contributor role responsible for owning end-to-end admissions conversations and driving conversions across the funnel through credible counselling, clarity, and follow-through. This is not a people-management role. You will be accountable for your own pipeline, outcomes, and the quality of experience delivered to students and parents.

Key Responsibilities:

1. End-to-End Admissions Counselling

● Own student and parent conversations from first contact to enrollment

● Conduct detailed need-assessment and eligibility discussions

● Explain programs, outcomes, timelines, and policies with clarity and honesty

● Guide families through application, offer, and enrollment decisions

2. Funnel & Conversion Ownership

● Own individual conversion metrics across:

● Ensure timely follow-ups aligned with admissions cycles and deadlines

3. High-Quality Parent & Student Experience

● Handle parent conversations with maturity and confidence

● Address concerns around ROI, outcomes, and long-term career pathways

● Maintain a consultative tone focused on fit, not pressure

● Maintain accurate and timely CRM updates

● Follow admissions policies, communication standards, and compliance norms

● Ensure clean documentation across applications, offers, and enrollments

● Collaborate with peers and managers to share best practices

Ideal Candidate Profile:

● 1–4 years of experience in: Admissions counselling & Education sales

● Strong experience in parent-facing conversations is highly preferred

● Experience with structured funnels, targets, and CRMs is required

What We're Looking For:

● Strong communication and listening skills

● Ability to explain complex programs simply and honestly

● Comfort with targets without compromising integrity

● High ownership mindset and process discipline