Account Manager

About the Company

The Account Manager will be responsible for managing key client accounts in Bangalore, ensuring smooth delivery of hiring mandates, maintaining strong client relationships, and driving repeat business. This role requires someone who understands staffing and recruitment, can communicate confidently with enterprise clients in Automotive, Aerospace, Engineering domains , and can work closely with internal delivery teams to ensure quality, speed, and client satisfaction.

About the Role

This role requires someone who understands recruitment, can communicate confidently with enterprise clients, and can work closely with internal delivery teams to ensure quality, speed, and client satisfaction.

Responsibilities

Client Management

• Act as the primary point of contact for assigned clients.
• Build and maintain strong relationships with HR teams, hiring managers, and business stakeholders.
• Understand client hiring needs, role requirements, timelines, priorities, and expectations.
• Conduct regular client follow-ups and review meetings.
• Ensure timely communication on hiring progress, challenges, and candidate status.

Requirement Understanding

• Take detailed job requirement briefs from clients.
• Understand must-have and good-to-have skills for each role.
• Clarify role expectations, work location, budget, experience range, interview process, and joining timelines.
• Translate client requirements clearly for the internal recruitment and AI screening teams.

Delivery Coordination

• Work closely with recruiters and delivery teams to ensure relevant candidate submissions.
• Track sourcing, screening, interview scheduling, feedback, offer, and joining stages.
• Ensure candidate quality before profiles are shared with the client.
• Follow up internally to avoid delays and maintain hiring momentum.

Business Growth

• Identify opportunities for repeat hiring and account expansion.
• Build trust with clients by ensuring reliable delivery.
• Support business development by identifying new requirements within existing accounts.
• Help improve client retention and revenue from assigned accounts.

Process & Reporting

• Maintain accurate updates in the ATS / CRM.
• Share regular reports on open roles, submissions, interviews, offers, and closures.
• Monitor account-level metrics such as turnaround time, submission quality, interview conversion, and closure rate.
• Escalate delivery issues early and work with internal teams to resolve them.

Qualifications

• 2–5 years of experience in recruitment, staffing, account management, client servicing, or talent acquisition.
• Experience managing enterprise or mid-market clients.
• Strong understanding of recruitment lifecycle.
• Ability to understand technical and non-technical job requirements.
• Good communication, follow-up, and stakeholder management skills.
• Comfortable working with targets, timelines, and hiring pressure.
• Strong ownership mindset and ability to get work done across teams.
• Good coordination skills with recruiters, candidates, and clients.
• Comfortable using ATS, CRM, spreadsheets, and reporting tools.

Required Skills

• Experience in contract staffing or technology hiring.
• Exposure to automotive, aerospace, embedded, manufacturing, GCC, or engineering roles.
• Prior experience working with Bangalore-based enterprise clients.
• Understanding of AI-led recruitment tools or recruitment automation.
• Ability to handle multiple client accounts and roles simultaneously.