Primary job title: Academic Counselor (Student Success & Admissions)
A high-impact role in the Education Services sector supporting student success, admissions, and career guidance across India. This on-site position sits within a fast-growing education and career outcomes organisation that partners with learners to deliver programme-fit recommendations, end-to-end admissions support, and ongoing academic guidance.
Role & Responsibilities
- Conduct one-on-one academic and career counselling sessions to evaluate student goals, recommend programmes, and create personalised learning/career plans.
- Manage the end-to-end admissions lifecycle: respond to enquiries, assess eligibility, assist with applications/documentation, and close enrolments to meet targets.
- Maintain and update student records in SIS and CRM; log interactions, monitor follow-ups, and report on conversion metrics and pipeline health.
- Deliver group outreach activities information sessions, campus tours, and workshops to increase programme awareness and generate quality leads.
- Coordinate with academic teams to escalate academic or welfare issues, arrange remedial support, and track student progress against learning plans.
- Prepare weekly status reports, identify trends in enquiries and drop-offs, and recommend tactical improvements to counselling and admissions workflows.
Skills & Qualifications
Must-Have
- Admissions counseling
- Career guidance
- Student needs assessment
- Student information systems
- CRM software (Salesforce/HubSpot)
- Lead management and_conversion
Preferred
- International education counseling
- Psychometric assessment administration (MBTI, Strong Interest)
- Career counselling certification (e.g., CCC)
Additional Qualifications (role Requirements)
- Bachelor's degree in Education, Psychology, Social Work, or a related field preferred.
- Prior experience in student counselling, admissions, or student support within an education or training environment.
- Fluency in English and at least one major regional language; ability to work on-site across India and attend occasional events or fairs.
Benefits & Culture Highlights
- Structured onboarding, role-specific training, and career progression paths within the student-success & admissions function.
- Collaborative, student-first culture focused on measurable impact and continuous improvement.
- Competitive on-site compensation, activity-based incentives, and learning allowance for professional development.
This role is ideal for proactive, outcome-driven counselors who combine strong process orientation with empathy and a consultative approach. If you are passionate about guiding learners and improving enrolment outcomes, you will thrive in this role.
Skills: crm,admissions counseling,business development,sales
