Job Description
Position: Academic / Career Counsellor
Experience: Fresher 3 year
Industry: EdTech
Location: Delhi NCR (South Delhi, East Delhi, West Delhi)
Employment Type: Full-time
Job Summary
We are looking for a motivated and energetic Career/ Academic Counsellor to join our team. The ideal candidate should have 1-4 year of experience in the EdTech industry or a strong willingness to learn. As a Counsellor you will be responsible for connecting with potential students, providing them with information about our courses, and assisting them in their enrollment journey.
Key Responsibilities
- Make outbound calls to prospective students and explain course details.
- Address student inquiries regarding programs, fees, and enrollment processes.
- Follow up with leads to ensure successful conversions.
- Maintain accurate records of conversations and follow-ups in the system.
- Achieve assigned admission targets and contribute to monthly/quarterly revenue goals.
- Meet monthly targets for calls and enrollments.
- Work closely with the sales and marketing teams to drive admissions.
- Ensure timely fee collection and follow-up on outstanding payments as per payment plans.
Requirements
- Education: Any graduate or pursuing graduation.
- Experience: Freshers or up to 4 year of experience in tele calling, Counselling, sales, or customer service (preferably in the EdTech industry).
- Strong communication skills in English and regional languages.
- Good convincing and negotiation skills.
- Ability to handle rejections and work in a target-driven environment.
- Basic knowledge of MS Office and CRM tools is a plus.
Benefits
- Competitive salary and incentives.
- Career growth opportunities in the EdTech industry.
- Training and mentorship provided.
- Mediclaim insurance benefits.
- Dynamic and friendly work environment.
If you are enthusiastic about education and enjoy interacting with people, we would love to have you on our team!
[Confidential Information]
