Understanding of basic processes workflows, International Voice Support experience, Excellent English communication skills

International Customer Support Associate, Financial Services, Insurance, Crypto, fintech

Customer Support, Call Center, Bpo, Voice, Non-Voice, Inbound, Outbound

Customer Service, Problem Solving, Communication, Multilingual Skills, crm software, Active Listening, Time Management, Adaptability, Conflict Resolution

ticketing systems , mychart , Servicenow, Incident Management, change-management processes, technical support, service requests, Customer Support

Ms Office, customer-handling, basic computer proficiency, voice communication, typing speed of at least 20 WPM with 80% accuracy, Problem-solving

International Voice Process, Us Voice Process, International Customer Support, Customer Service, Inbound Calling, Outbound Calling, Customer Handling