ticketing systems , CRM Tools, Customer Support, Technical Support, Basic office software

Ms Excel, Ms Office, Email, Basic Computer Knowledge, Outbound calls

Inbound Calling, Outbound Calls, Bpo, Voice, Customer Support, Customer Care

Problem-solving, Troubleshooting, Technical support

CRM platforms, customer service, Voice, basic proficiency in computers, Chat, Customer Support, Email

Knowledge of social media platforms, E-commerce experience, CRM tools such as Freshdesk, Basic knowledge about home interior design and products

Customer Support Executive, Customer Support, Customer Service, Customer Care, Semi-Voice Process, Semi-Voice Support, Chat Support, Email Support, Voice support, Social Media Customer Support, Social Media Experience

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

, Contact Center, Chat Process, CRM or Ticketing Tools, Service Metrics

Customer Support, CRM, Holter Monitoring, Troubleshooting, Internal Tracking Tools