Backup Management, Network Troubleshooting, Desktop support, Asset Management, Office 365, Ms Outlook, Voice support, Windows Operating System, Ticketing tool knowledge, Remote technical support

Windows OS, Basic Networking, Microsoft Outlook, troubleshooting and diagnostic skills, desktop and laptop hardware

Linux, Network Issues, Windows, IT policies, antivirus updates, desktop operating systems, Documentation, security patches

Desktop Support, Windows Installation, Outlook Configuration

ticketing systems , Networking Basics, Windows Support, Hardware Troubleshooting, Remote Support, Active Directory

Ticket handling end-user support, Basic networking knowledge LAN IP Wi-Fi, Desktop Laptop hardware software troubleshooting, Windows OS installation configuration support, Printer scanner peripheral support

Configuration, Desktops, Laptop, Endpoint Security, Switches, Servers, Routers, Installation, Troubleshooting, Printer, antivirus tools, Travelling