Desktop Support Engineer

1-3 Years

Early Applicant

Posted 6 hours ago
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Job Description

We are hiring for Desktop Support Engineer - L2 - Voice support for United States region. Night shift Included

Excellent spoken English required Salary upto 6.5 LPA

Minimum 1 years experience in Global Service Desk/ Desktop support role -International Voice support experience required

Essential Duties And Responsibilities

Managing the Desktop/Laptop/network Device and Servers
Managing the monthly windows patches
Managing antivirus and network devices
Backup management (daily/weekly/monthly)
Prepare and maintaining Audit related infra documents (ISMS)
Coordinating with vendor till closure.
Email messaging - MS Outlook.
Domain basic knowledge.
MFA and Application Basic troubleshooting.
Experience in handling critical VIP users.
Remote technical support hands on.
Desktop Network troubleshooting skill level 2 mandate.
Asset management and IMAC process awareness.
Windows Operating system.
Ticketing tool knowledge.
Office 365.
Strong communication skills.
Good analytic strategic thinking.

This job is provided by Shine.com

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About Company

thinkpod hr solutions private limited

Job ID: 153535041

Jobs by Skill - IT

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Last Updated: 31-08-2026 09:05:26 PM

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