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Opening For Desktop Support Engineer L1
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- Posted a month ago
- Over 200 applicants have applied
Job Description
Role & responsibilities
- Handling tickets Service Now tool & HPSM Tools
- Responding end user calls on mail and calls
- Taking remote and resolve the application related issues
- Updating the information on ticketing tools
- Assigning calls to engineers
- Follow up with engineers and users and get the updates to close the calls
More Info
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Key Skills
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