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Opening For Desktop Support Engineer L1

2-3 Years
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  • Posted a month ago
  • Over 100 applicants
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Job Description

Role & responsibilities

  • Handling tickets Service Now tool & HPSM Tools
  • Responding end user calls on mail and calls
  • Taking remote and resolve the application related issues
  • Updating the information on ticketing tools
  • Assigning calls to engineers
  • Follow up with engineers and users and get the updates to close the calls

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

Job ID: 121637967