BPO IT , Ites Bpo, Voice, Non Voice

Handling Customers, International Bpo, International Voice, Customer Relation, Customer Retention

Microsoft Office & Slack, Customer Support, Technical Troubleshooting, Escalation Management, Salesforce Ticketing, Process Improvement

Customer Support, Product Knowledge, Hindi, Problem-solving

Dashboards, treatment coordination, performance metrics, Escalation Management, Sops, digital workflows, Customer Support

Communication, Customer Support, Medical Billing, nightshift

ticketing systems , support tooling, account configuration checks, internal knowledge bases, scoring rubrics, fix-versus-escalation decisions, support task prompts, runbook lookup, customer issue triage

Voice Process, Fluent English, Tamil Speaking

Customer Support