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Customer Support
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Roles & Responsibilities
* Handle customer queries and concerns through the assigned communication channels.
* Understand customer issues and provide appropriate resolutions.
* Assist customers with accurate and relevant information.
* Ensure a positive and satisfactory customer experience.
* Communicate professionally and effectively with customers.
* Maintain proper documentation and follow the required process guidelines.
one stop solution for businesses, providing the ecosystem, resources, and local support required to successfully establish and grow operations in new markets.
Job ID: 153110503
Skills:
Handling Customers, International Bpo, International Voice, Customer Relation, Customer Retention
Skills:
Voice Process, Fluent English, Tamil Speaking
Skills:
Customer Support, Customer Service, Non-Voice Process, Chat Support, Chat Process, Email Support, Customer Care, Customer Service Associate, Technical Support, Customer Query Resolution, Chat Process Executive
Skills:
refunds , returns , Ms Excel, customer service, Active Listening, Voice, email chat platforms, CRM or ticketing tools, Multitasking, Order Management, Customer Support, Problem Solving, payment query handling, Customer Satisfaction, Chat, delivery support, e-commerce, Email Support
Skills:
Bpo, Hindi, International Bpo, Voice Process, Customercare, Customer Support
