ITIL & ITOM, Pre-sales & Solution Design, Isms, It Infrastructure, Service Delivery Architecture, Customer Engagement

Incident Management, Service Now, Zabbix, MS Teams, ITIL Certification, Excel SNOW reports, Power Automation Desktop

Network Monitoring, Incident Management, Firewall Configuration, Dns Management, Load Balancing, Scripting, Cloud Services, Performance Tuning, Troubleshooting, VPN Setup