Technical Support, Customer Handling, Troubleshooting

ticketing systems , Networking, Windows OS, Sql, Scripting, Remote Support, Hardware Diagnostics, Troubleshooting

Industrial Automation, Technical Support, Documentation, Digital Tools for Remote Support, Electro-mechanical Systems, Fluid Handling, Troubleshooting, Reporting

Networking, Dns, Tcp Ip, DHCP, security concepts, Wi-Fi, RTC Troubleshooting, Active Directory, Workspace licensing, Chrome Browser, ChromeOS, Google Workspace, ITIL v4, Google Admin Console, Android Management, MDM

Technical Support, Troubleshooting, Java/SQL, Zendesk/Jira, Tomcat/Weblogic, Knowledge Base Development

twilio , Ivr, Genesys, Json, Cisco Ucce, Automation Scripting, Sql, Log Analysis, Amazon Connect, Cti, Postman, Rest Apis, Deployment Tools, Dialers, Outbound Contact Center Products, Omnichannel Communication Platforms, Campaign Management, Monitoring, ACD, five9, Production Issue Troubleshooting, Campaign Management Workflows, NICE InContact, Agent Desktop Integrations, Contact Center Technologies, Avaya

Networking, Os, Troubleshooting, Technical Issue Resolution, Desktop Support Engineer