Openlink Endur, Process Mapping, documentation techniques, project management methodologies and tools, Openlink Endur Functional

.NET microservices, JIRA, Bpmn, Angular, requirement gathering, Brd, Confluence, Frd, Requirement Analysis, Visio, GPT, process mapping tools, Stakeholder Management, Anthropic Claude LLM, requirements management tools

It Infrastructure, Agile, Itil Processes, Scrum, ITOM tools, ServiceNow ITOM, CMDB monitoring, cloud environments

Workday Hcm, Communication Skills, Lean 6 Sigma, Facilitation skills, Problem-solving

Servicenow, Rest Api, Agile, Client Scripts, Ui Policies, Csm, Itsm, ITOM, Soap, Itil, Cmdb, UI Pages, UI Scripts, ServiceNow APIs, Security Rules, UI Actions, Business Scripts, Email, ServiceNow administration, MID, UI Macros, ServiceNow Workflows, Custom Applications, Script Includes, HRSD

Agile Scrum, Itil Processes, ServiceNow platform architecture, Integrations reporting and analytics, ServiceNow ITSM, ServiceNow ITSM Implementation Specialist, ServiceNow Certified System Administrator