We are seeking a Lead Business Analyst - Anthropic Claude to lead a team of business analysts, driving requirements gathering, process mapping and ensuring alignment between business objectives and technology solutions across SME general insurance, marine/motor-boat, auto insurance and care programs.
Responsibilities
- Lead and mentor a team of business analysts, ensuring high-quality requirements gathering and documentation for Angular and .NET microservices
- Collaborate with product owners, stakeholders and cross-functional teams to elicit, analyze and prioritize business and technical requirements
- Map and optimize business processes for multiple insurance products and markets, identifying opportunities for automation and efficiency
- Translate business needs into clear user stories, acceptance criteria and functional specifications for development and QA teams
- Facilitate workshops, interviews and stakeholder meetings across APAC markets to capture market-specific requirements and regulatory needs
- Support UAT, market rollouts and post-implementation reviews, ensuring delivered solutions meet business expectations
- Track and report on requirements traceability, changes and project progress
- Ensure compliance with regional insurance regulations and data privacy standards
- Foster continuous improvement in business analysis practices and tools
Requirements
- 10-14 years of overall professional experience
- 7+ years of experience in business analysis, with at least 2 years in a lead or senior role
- Proven background in insurance or financial services, preferably in multi-market environments
- Strong understanding of software development lifecycle, Agile methodologies and enterprise platforms
- Expertise in requirement gathering, BRD, FRD
- Proficiency in requirement analysis and stakeholder management
- Familiarity with Anthropic Claude, LLM and GPT
- Excellent communication, facilitation and stakeholder management skills
- Skills in process mapping tools (e.g., Visio, BPMN) and requirements management tools (e.g., JIRA, Confluence)
- English proficiency at B2 level or higher
Nice to have
- Familiarity with regulatory and compliance requirements in APAC insurance markets
