Event driven architecture - Platform Events Streaming API Change data capture, Solid understanding of Internet technologies firewalls web servers web proxy servers etc., Integration - REST SOAP Bulk API, Visualforce, SOQL SOSL, Apex Synchronous and Asynchronous, Modern Javascript, Field Service Lightning FSL, Understanding of database concepts and data management RDBMS and SQL, Flows Process Builder, Debugging Troubleshooting Errors, Mobile Dev, Sites Communities Force.com, Authentication SSO Auth Provider

Vpn, Dns, Dhcp, Outlook, O365, Itsm, Service Now, Windows Server, Exchange, Ticketing Tool, Technical Support, Trouble Shooting, Service Desk, Active Directory, Microsoft Application

mobile device support , Microsoft Office (Outlook, Networking, Video Conferencing, Technical Troubleshooting, Windows and macOS OS

Troubleshooting Skills, Servicenow, International Technical Support, technical support, Communication Skills, International Voice

.NET, .Net API, Rest Apis, Json, Oauth2, Java, Technical Support

Voice Process, ServiceNow Tool, International Voice Process, Technical Support skills, Active Directory

Technical, Support Engineer

Debugging, Power Shell, Troubleshooting

ticketing systems , Monitoring Tools, Sql, Java, J2EE, data processing environments, Relational DBs