It Project Management, Scope Management, Application Lifecycle Management, System Design, Validation Testing, User Stories, Data management analysis, Customization configuration, Standards writing, Application Solution Design, Business Analysis, Evolutions management, Knowledge Documentation Management, Incident management ITIL, Application development support and maintenance, Processes methodologies and tools, Data Modeling Design, Change management ITIL, Business Tech Analyst HCM Labor Legal – SAP Success Factors UKG Workforce Central UKG Workforce Management Pro and other HCM Labor related systems and Legal Systems, Helpdesk IT Support, Functional Application management, Sub-Domain Level Expertise, Specification creation

Incident Management, Itil, Data protection laws, Risk management, Cobit, RBI regulations, IT governance tools and software, IT governance frameworks

Gdpr, Hipaa, Iso 27001, Genesys, Cybersecurity, Identity Management, global network connectivity, enterprise telecom voice infrastructure, hybrid cloud environments, intelligent automation, SOC 2, five9, Avaya, Omnichannel platforms, Compliance, AI platforms, Bpo Operations, Nice, AIOps, ticketing integrations, O365 services

Cism, It Service Management, Itil, Erp, IT support, Networks, Cloud Services, It Operations, Cybersecurity, security frameworks, IT policies, Disaster Recovery, CRM, access controls, business continuity, system integrations, Hrms, Microsoft Certifications

Data Security, Networking, Vendor Management, CRM Implementation, Process Automation

Vpns, Networking, Lan, Wan, Backup Solutions, Linux Servers, Firewalls, System Monitoring Tools, IT service management practices, cybersecurity principles, data protection regulations, Disaster Recovery Planning